Privacy Policy
This Privacy Policy explains how WillyStone Crush Supply collects, uses, protects and shares information when you visit our website, request pricing, contact our team or use our products and services.
WillyStone Crush Supply respects your privacy and is committed to handling personal information responsibly. This Policy applies to information collected through willystonecrushsupply.com, our contact and quote forms, phone and text communications, and related business interactions.
Information We Collect
The information we collect depends on how you interact with our website and services.
Information You Provide Directly
- Name, email address and telephone number.
- Project or delivery address, city or ZIP code.
- Customer type, such as contractor, builder, commercial customer or homeowner.
- Materials, quantities, delivery requirements or services you are interested in.
- Project descriptions and other information included in forms, emails, calls or text messages.
- Transaction, billing or payment information if required to complete a purchase or service.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, including IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of visits and similar usage information.
How We Collect Information
We may collect information when you:
- Submit a request for pricing or a quote.
- Contact us by telephone, email or SMS.
- Request material delivery or site services.
- Visit or interact with our website.
- Interact with analytics, map, review, advertising or other website technologies.
- Become a customer, contractor, supplier or business partner.
How We Use Your Information
We may use personal information for legitimate business purposes, including to:
- Respond to requests, questions and inquiries.
- Prepare estimates, pricing and service information.
- Schedule material deliveries and site services.
- Communicate about current or potential projects.
- Process transactions and maintain business records.
- Improve our website, customer service and operations.
- Detect fraud, abuse, security incidents or unlawful activity.
- Comply with legal, regulatory, accounting and contractual obligations.
- Send promotional or marketing communications where permitted by law and consistent with your communication preferences.
Cookies, Analytics & Similar Technologies
Our website may use cookies, pixels, local storage and similar technologies to operate the website, remember preferences, measure website traffic, understand visitor behavior and improve our services.
We may also use third-party analytics, advertising, mapping, review or website-service providers. These providers may collect information directly from your browser or device under their own privacy practices.
You may control or disable cookies through your browser settings. Blocking certain cookies may affect the functionality of some website features. If a cookie preference tool is made available on our website, you may also use that tool to manage eligible preferences.
How We Share Information
We do not disclose personal information except as reasonably necessary for our business operations, services or legal obligations.
We may disclose information to:
- Website hosting, form-processing and IT providers.
- Email, telephone and messaging service providers.
- Analytics, security and website-performance providers.
- Delivery, subcontractor or service partners where necessary to complete a requested project.
- Accounting, legal, insurance and professional advisers.
- Government authorities or law enforcement when disclosure is required by law or reasonably necessary to protect legal rights or safety.
- A buyer, successor or other party involved in a merger, acquisition, financing or sale of all or part of our business.
Sale or Sharing of Personal Information
WillyStone Crush Supply does not sell personal information for direct monetary consideration. Certain analytics or advertising technologies may, depending on applicable law and their configuration, be characterized as sharing or selling personal data. Where required by applicable law, eligible consumers may exercise available opt-out rights.
Email, Telephone & Text Messaging
If you provide your telephone number or email address, we may use it to respond to your request, provide estimates, coordinate deliveries or services, follow up on projects and communicate about our business relationship.
SMS / Text Messages
If you communicate with us by text or otherwise consent to receive text messages, we may send service-related communications to the number provided. Marketing text messages will be sent only where permitted by applicable law and required consent has been obtained.
Message and data rates may apply. You may request that text messages stop at any time by replying STOP or by contacting us directly. Consent to receive marketing text messages is not a condition of purchasing goods or services.
Email Marketing
You may opt out of promotional emails by using an unsubscribe mechanism included in the communication, when available, or by contacting us. We may continue sending transactional or service-related messages when necessary.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, completing projects, maintaining customer and accounting records, resolving disputes, enforcing agreements and complying with legal obligations.
When information is no longer reasonably necessary, we may delete, destroy or anonymize it in accordance with our business practices and applicable law.
Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no website, network, storage system or electronic transmission method can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.
If a security incident involving personal information occurs, WillyStone Crush Supply will investigate and provide notices or take other actions as required by applicable law.
Florida & Other Privacy Rights
Depending on where you reside and whether a particular privacy law applies to WillyStone Crush Supply, you may have certain rights regarding your personal information.
How to Submit a Privacy Request
To submit an eligible privacy request, contact us at sales@willystonecrushsupply.com or call (904) 933-0011. Please clearly identify the privacy right you are requesting to exercise and provide sufficient information for us to verify your request.
We may request additional information to verify your identity. We will respond to valid requests within the timeframe required by applicable law. If applicable law provides an appeal process after a request is denied, you may contact us again using the same contact information and state that you wish to appeal the decision.
We will not unlawfully discriminate against you for exercising privacy rights provided by applicable law.
Children's Privacy
Our website and services are intended for adults seeking construction materials, delivery, excavation, demolition and related services. We do not knowingly collect personal information from children under 13 for commercial purposes.
If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we may review and, where appropriate, delete the information.
Third-Party Websites & Services
Our website may contain links, embedded maps, reviews, social-media tools or other features provided by third parties.
We are not responsible for the privacy, security or content practices of third-party websites or services. We encourage you to review the privacy policies of any third-party service you choose to use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services or legal obligations.
When changes are made, the revised Policy will be posted on this page and the Last Updated date will be changed. We encourage visitors to review this Policy periodically.
Contact Us
If you have questions about this Privacy Policy, how we handle personal information or wish to submit an eligible privacy request, contact:
WillyStone Crush Supply
Privacy questions and requests may be submitted using any of the methods below.